Privacy Policy

BSH ELECTRODOMÉSTICOS ESPAÑA, S.A. with social domain in Ronda del Canal Imperial de Aragón, 18-20 (Parque empresarial Pla-Za) - 50197 Zaragoza - España with Company Code A-28-893550 ("We"/“Our”/“Us”) are committed to protecting and respecting your privacy.

This policy (together with Our terms of use and any other documents referred to on it) sets out the basis on which any personal data We collect from you, or that you provide to Us, will be processed by Us. Please read the following carefully to understand Our views and practices regarding your personal data and how We will treat it.

The e-mail address for Our Data Protection Officer is cau-ufesa@bshg.com

INFORMATION WE MAY COLLECT ABOUT YOU

We may collect and process the following data about you:

a) Information that you provide by filling in forms on http://www.ufesa.com (“Our Site”).

b) If you contact Us, We may keep a record of that correspondence.

c) We may also ask you to complete surveys that We use for research purposes, although you do not have to respond to them.

d) Details of transactions you carry out through Our Site and of the fulfilment of your orders.

e) Details of your visits to Our Site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for Our own billing purposes or otherwise and the resources that you access.

f) Information about you and of Our products that you have purchased for product registration purposes.

g) Information that you provide to Us in relation to product reviews that you submit to Our Site.

IP ADDRESSES AND COOKIES

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

One of the cookies We use is essential for parts of the site to operate and has already been set (see ‘Essential site cookie’ below). You may delete and block all cookies from Our Site, but parts of Our Site will not work and may be unable to access certain parts of Our Site.

These are the cookies we use

Cookie Name Purpose
Essential site cookie ASP.NET_SessionId Our website is hosted on an industry-standard Microsoft webserver, which issues a default cookie called asp.net_sessionid. This cookie expires after you have left our website.
More information
Visit the Microsoft website http://support.microsoft.com/kb/899918
Content Management System cookie NectarTemplateSetting This cookie is set by our Content Management System (BSH Nectar) on a small number of browsers, upon arrival to the Bosch site. It is used to serve the best version of our website for your browser and device. This cookie is deleted when a user closes their browser.
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
More information
Overview of privacy at Google
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
Omniture (Adobe SiteCatalyst) s_sq
s_lastvisit
s_campaign
Omniture provides anonymised statistical information to BSH ELECTRODOMESTICOS ESPAÑA S.A. Omniture gathers data on behalf of BSH ELECTRODOMESTICOS ESPAÑA S.A. about visits to the BSH ELECTRODOMESTICOS ESPAÑA S.A. websites. Omniture uses cookies, log file data and code which is embedded on www.ufesa.com. BSH ELECTRODOMESTICOS ESPAÑA S.A. uses this information to track volume of usage on the web sites and to help improve the services it provides to users.
More information
For information about Omniture cookies

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to Our advertisers. This is statistical data about Our users' browsing actions and patterns, and does not identify any individual.

For the same reason, We may obtain information about your general internet usage by using cookie files which are stored on the hard drive of your computer. The cookies help Us to improve Our Site and to deliver a better and more personalised service. They enable Us:

h) To estimate Our audience size and usage pattern.

i) To store information about your preferences, and so allow Us to customise Our Site according to your individual interests.

j) To speed up your searches.

k) To recognise you when you return to Our Site.

WHERE WE STORE YOUR PERSONAL DATA

The data that We collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for Us or for one of Our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to Us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Where We have given you (or where you have chosen) a password which enables you to access certain parts of Our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect your personal data, We cannot guarantee the security of your data transmitted to Our Site; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

a) To ensure that content from Our Site is presented in the most effective manner for you and for your computer.

b) To provide you with information, products or services that you request from Us or which We feel may interest you, where you have consented to be contacted for such purposes.

c) To carry out Our obligations arising from any contracts entered into between you and Us.

d) To allow you to participate in interactive features of Our service, when you choose to do so.

e) To notify you about changes to Our service.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and We or they may contact you about these by post or telephone.

If you are an existing customer, We will only contact you by electronic means (e-mail) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, and where We permit selected third parties to use your data, We (or they) will contact you by electronic means only if you have consented to this.

If you do not want Us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant boxes situated on the form on which We collect your data (the order form or registration form). You can unsubscribe at any time by contacting Us at PMP-SeguridadDatos@bshg.com.

PERSONAL DATA COLLECTED BY FORMS

The personal data provided on this website will be hosted on the Data bases onwned by BSH ELECTRODOMESTICOS ESPAÑA S.A. with the aim of providing technical assistance or managing requests and complains and providing information. Each of the forms will state clearly what the data is going to be used for.

YOUR RIGHTS TO ACCESS, MODIFY, CANCEL AND OPOSITION

According to the Organic Law 15/1999 of Personal Data Protection, you can access, modify, cancel and oposite to use of your date sending a mail to BSH ELECTRODOMÉSTICOS ESPAÑA, S.A. with social domain in Ronda del Canal Imperial de Aragón, 18-20 (Parque empresarial Pla-Za) - 50197 Zaragoza - España or sending an email to PMP-SeguridadDatos@bshg.com.

CHANGES TO OUR PRIVACY POLICY

Any changes We may make to Our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

HOW TO CONTACT US

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to the following email address: PMP-SeguridadDatos@bshg.com.

BSH ELECTRODOMÉSTICOS ESPAÑA, S.A.

Polígono Empresarial PlaZa

Ronda del Canal Imperial, nº 18-20

50197 Zaragoza - España

Contact email: PMP-SeguridadDatos@bshg.com.

Company Code: A-28-893550